Refund, Return & Warranty Policy

Refund & Return Policy

• Products may be returned within 7 days from the date of delivery.
• Items must be unused, unworn, and in original packaging with all tags intact.
• Used, damaged, or altered items are not eligible for return.
• Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.
• Refunds will be processed after inspection and may take 7–10 business days.

To request a return, please email us at sales@montres.ae.

Warranty Policy

• All watches are covered by a 1-year international warranty from the date of purchase.
• The warranty covers manufacturing defects only.
• Damage caused by misuse, accidents, water exposure beyond rating, or unauthorized repairs is not covered.
• Warranty service requires the original purchase invoice.
• After the warranty period, paid servicing is available upon request.